IT Technician
vakansiya — 2025

Summary and Purpose of Role:

• Setting up workstations with computers and necessary peripheral devices
• Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
• Installing and configuring appropriate software and functions according to specifications

Job Role Responsibilities:

• Respond to requests for technical assistance in person, via phone, electronically.
• Diagnose and resolve technical hardware and software issues.
• Advise user on appropriate action
• Follow standard help desk procedures
• Assist in administration help desk software
• Redirect problems to correct resource
• Identify and escalate situations requiring urgent attention
• Inform management of recurring problems
• Stay current with system information, changes
• Perform related duties as required.

Position Qualification

Knowledge:

• Proven experience as IT Technician or relevant position (6 months)
• Excellent diagnostic and problem solving skills
• Excellent communication ability
• Outstanding organizational and time-management skills
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Degree in Computer Science, engineering or relevant field
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Skill:

• Possess excellent interpersonal, communication and analytical skills
• Strong communication and conflict resolution skills
• Excellent presentation skills
• Ability to share skills and knowledge with others
• Proven interpersonal, verbal and written communication skills
• Organizational skills and ability to work independently and provide status reports to the Manager of Facilities Maintenance on regular basis

Attributes:

• Good team player
• Highly self-motivated
• Calm, professional attitude and approach work
• Able and willing to advice and support colleagues at all levels.
• Reliable and trustworthy, with the ability to work unsupervised

Please, send your CV/Resume to hr@azerbaijansupermarket.com with “IT Technician” subject.