Housekeeping Supervisor
vakansiya — 2024

Key Functions:

• Keep the departmental cost in line with budget
• Assists with and lead Room Attendant, and Floor Attendants with daily duties
• Train and coach colleagues on expected standards of service
• Handle Guest concerns and react quickly, logging and notifying proper areas to service them
• Ensures Room Attendants are informed daily about VIPs, extras – priority in their section
• Ensures check-out rooms are returned in a timely manner
• Verifies rooms with Privacy Please indicators and co-ordinate make up with Room Attendants
• Train and coach colleagues on expected standards of service
• Conducts daily inspections of guestrooms and floors
• Reports  any damage, special cleaning, change of soft furnishings
• Confirm that all daily duties are completed to standard by: Room Attendants and House Attendant
• Must be able to perform all Room Attendant and House Attendant duties
• Work with all Housekeeping staff to maintain and improve guest service scores
• Ensures all guestrooms have proper furniture; fixtures and amenities and that all set standards for placement are being followed

Requirements:

• Must be proactive with a meticulous eye for detail
• Strong organizational, supervisory and communication skills
• Must be able to convey information and ideas clearly
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must work well in stressful, high-pressure situations
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and Guest
• High school diploma preferred, or its equivalent
• Minimum 1 years’ experience in a supervisory capacity in a hotel Housekeeping environment
• Proven training skills
• Experience with Hotel Property Management System, Micros-Opera desirable
• Candidates are requested to send their Application Forms/CVs.
• Please indicate the name of the position “Housekeeping Supervisor” you are applying for in the subject line of the email.
• Otherwise the candidacy will not be considered in the review process of the applications collected.

mənbə: jobsearch.az