Front office clerk
vakansiya — 2024

Main Duties:

• To provide excellent customer service
• To greet guests and answer their questions in a friendly, conversational manner.
• To communicate effectively with other members of the staff and maintain a professional attitude even in the face of challenges, such as an irate guest.
• To solve problems quickly rather than have a guest leave with a bad impression of the company.
• To make appointments, check guests in and out and process payments.

Requirements:

• 1-2 years experience in the hotel
• Good knowledge of Microsoft Office programs
• High level of written and verbal English, Russian and Azeri
• Knowledge of hotel operating programs (opera, electra etc.)
• Must have excellent communication skills, ability to resolve problems rapidly, ability to manage time and stress during working day
• Must have analytical mind, ability to analyze difficult situations and respond them in time

Working schedule: Schedule is shift.

Interested candidates are welcome to send their CVs to management@boutiquehotelbaku.com by indicating “Front office clerk” in the subject line of the letter.