Responsibilities:
Reporting to the Director, Sales & Marketing, the Sales Manager is responsible for bringing new and return business to the hotel.
- To consistently offer professional, friendly and engaging service
- To ensure prompt and courteous service is extended to both internal and external customers
- To ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
- To solicit group, transient and/or banquet business through action plan preparation and execution
- To establish parameters, quotes and negotiate prices, confirming by written contracts
- To participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
- To maintain accounts, contact, activity and business details within the appropriate software applications
- To work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied
- To prepare weekly, monthly, quarterly and annual reports, as required
- To balance operational, administrative and Colleague needs
- To follow departmental policies and procedures
- To follow all safety policies
- Other duties as assigned
Qualifications:
- Previous Sales experience required
- Excellent verbal and written communication skills in Azerbaijani and English, and Russian, preferably
- Computer literate in Microsoft Window applications and\or relevant computer applications required
- University/College degree in a related discipline preferred
- Excellent communication skills, both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Interested candidates may apply online through www.careers.accor.com or send resumes to aze.careers@fairmont.com.
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