Spa Therapist
vakansiya — 2024

Spa Therapists are responsible for delivering exceptional treatments to Guests of the spa.

Key areas of responsibility:

• Responsible for achieving retail sales targets as set by the Spa Manager.
• Ensure aftercare recommendations are made at the end of every treatment, linking with client concerns and offering to prepare products at reception for purchase.
• Encourage clients to return to the spa by recommending an ongoing treatment program and cross selling the other business centers in the spa.   Maintain a sound knowledge of all treatments, packages and any promotions.
• Participate in demonstrations/ events as required.
• Ensure that daily sales figures are accurately recorded.
• Maintain the highest standard of guest service by following SPA protocols and displaying genuine care and attention to detail.
• Consistently record guest preferences, accurately updating guest profiles and communicating any relevant information to colleagues.
• Ensure confidentiality at all times including data protection, medical details and any information provided in confidence by the client.
• Report any guest complaints to the Duty Manager so that they can be handled promptly and effectively.

Qualifications:

• Proficient in the English language (spoken & written), good knowledge of Azerbaijani and Russian
• Must be flexible in terms of working hours (24-hour operation, 7 days a week)
• Self-motivation and organizational skills and the ability to take initiatives
• Prior experience is an asset
• Has outstanding Guest services skills, professional presentation, and sophisticated communication skills
• Ability to deal with Guest concerns in an empathetic and business-oriented manner.

Interested Candidates may send their Resumes.