Sales Coordinator
vakansiya — 2024

Your Day-to-day:

Cooperate with travel agencies to coordinate services for clients and in-house guest and provide administrative and sales support for the department.

Duties and responsibilities:

• Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements.  Regularly follow-up with clients and maintain accurate and updated information.
• Promote team work and quality service through daily communication and coordination with other departments.   Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
• Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.
• Perform administrative duties such as typing proposals, letters, contracts, etc.  Collect data, update data-bases, and complete departmental monthly reports.
• May coordinate outside vendor services needs (floral displays, audio/visual, etc.) where appropriate.  Regularly follow-up to ensure set-up requirements meet client needs.
• Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate sales staff, handling of mail, faxes, etc.)

What we need from you:

High School diploma or equivalent plus 1 year experience in a sales field.  Some College preferred.  Must speak fluent Azerbaijani, English and Russian.

This job requires ability to perform the following:

• Frequently standing up and moving about the facility
• Proficient PC computer skills
• Communicating with customers, employees, and third parties
• Professional Intelligence to generate correspondence, reports, etc.
• Basic math skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

What we offer:

We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit www.http://careers.ihg.com to find out more about us.

To apply for the position of Sales Coordinator (Leisure Segment) at InterContinental Baku Hotel send your CV mentioning “Sales Coordinator (Leisure Segment)” in Subject of e-mail.