Position: Sales manager
Department: sales & marketing
Level of the employee: manager
Reports to: deputy director of sales and marketing
The sales manager is obliged:
- To maintain and exceed the hotel’s revenue goals as outlined in the Business Plan within the allocated market segments.
- To conduct on-going research on customers’ requirements and provide feedback.
- To maintain the necessary level of sales activity through the sales organization, both by call and one-on-one with clients, and both in the hotel and outside it to offer a service of the hotel.
- To maintain an accurate and updated self-accounts Database.
- To follow up timely on all requests and calls.
- To organize familiarization tours of the hotel.
- To maintain an accurate and updated the Hotel Database accounts.
- To maintain competitors and market conditions awareness and provide feedback.
- To promote and maintain the hotel’s pricing guidelines.
- To respond to customers’ requests and work with customers to promptly answer all problems and complaints. To provide courteous and responsive assistance to the clients to ensure superior customer service.
- To achieve and maintain a complete product knowledge.
- To attend Trade shows locally and internationally when requested.
- To maintain the confidentiality of the information directly related to the hotel’s activities and will not divulge such information outside the hotel.
- To submit a weekly Sales activity report to the Deputy Director of Sales & Marketing.
Requirements of post:
- Work experience: 3-5 year experience in similar position, experience in managing people, sales skills, analytical skills
- Completed Bachelor Degree, (preferably with the major in the hospitality industry)
- Fluent Azerbaijani, Russian, English languages
- Previous sales and events / banquets, preferably in Hotel, and positions of leadership and supervision teams
- Ability to analyze and manage multiple tasks
- Good written and verbal communication, proficiency in Office programs and Opera PMS
Working Conditions:
- 5 working days schedule (40 hours per week)
- Lunch provided in the workplace
- Uniform provided by the workplace
Salary:
Salary depends on the experience and skill of the candidate
If you are interested, please, send over your resume to HA1L0-HR@ACCOR.COM with mentioning “SALES MANAGER” in the subject line.
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