Call Center Agent (Female Candidates)
vakansiya — 2025

We are looking for bright and ambitious individuals who have a background in retail or general business. At Optimal you will find a challenging and rewarding career where the sky is the limit! Want a job where you can really make a difference every day? Then come and join us!

Vacancy: Call Center Agent (Female Candidates)

Requirements:

• Strong academic background;
• Proven experience above 2 years is required;
• Impressive communication and analytical skills;
• Self improvement skills;
• Ability to constantly analyse and implement new ideas;
• Proficciency in Azeri and English/Russian.

Main responsibilties:

• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes sales and organization mission by completing related results as needed.

Interested candidates are requested to send their CV and certificates to recruitment@optimal.az mentioning the position in the subject line until 30.07.2020
Note: Shortlisted candidates only will be invited to the interview.