CRM Analyst
vakansiya — 2025

Responsibilities:

• Participation and control, together with business units, as well as with developers in the formulation of requirements for the project of CRM;
• The formalization of business processes and algorithms;
• Writing of business and functional(technical) requirements, setting targets for developers;
• Testing and acceptance of the developed functionality;
• Organization of the process of acceptance by the customer, consultation and training of users-
• Support automation and integration;
• Development of guidelines for the implemented functionality;
• Monitoring tasks of the implementation process.

Requirements:

• Experience in the banking / financial sector is preferable;
• Minimum 3 years’ BA experience in implementation/development projects of IT systems
• Good knowledge of English;
• Knowledge of Azerbaijan and Russian languages ​​at a good level;
• Higher education (preferably economics / mathematics or engineering);
• Knowledge of MS-Office programs (Word, Excel, PowerPoint, Visio);
• Availability of analytical skills;
• Detail- oriented;
• Willingness to learn and try new technologies;
• Perseverance and responsibility, ability to carry out routine work;

Application link: https://qlor.me/ku3rv17k