Food and Beverage Director
vakansiya — 2024

Location: Baku, Azerbaijan

Job Summary:

The Food and Beverage Director is responsible for overseeing the service in the Food & Beverage Outlets.  He/she is also responsible for assisting the director with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs.

Education & Experience:

• At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and a least 1 years of related experience; or a 2-year college degree and 2 or more years of related experience.
• Must be proficient in Windows, Company approved spreadsheets and word processing.
• Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
• Fluent English and Azerbaijani Knowledge essential. Good Russian is an asset.

Physical Requirements:

• Long hours sometimes required.
• Light work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements:

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, including wearing nametags.
• Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.
• Maintain a warm and friendly demeanor at all times.

Fundamental Requirements:

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Assist in the oversight of all aspects of the daily operation of the hotel’s F&B outlets, banquets, room service, kitchen, and any other Food & Beverage operations.
• Manage F&B associates
• Respond to guest complaints in a timely manner.
• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
• Coordinate and monitor all phases of Loss Prevention in the F&B department.
• Prepare and submit required reports in a timely manner.
• Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
• Monitor quality of service in F&B.
• Ensure compliance with all local liquor laws, and health and sanitation regulations.
• Ensure compliance with SOP’s in all outlets.
• Ensure compliance with requisition procedures.
• Be visible on the floor and assist staff as needed during each meal period.
• Conduct staff performance reviews in accordance with Wyndham standards.
• Understand, implement and monitor corporate promotions in outlets, including buffet and three-meal concept standards.
• Comply with weekly and monthly forecasting procedures.
• Ensure the training of department heads and employees on SOP’s, report preparation and technical job tasks.
• Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
• Follow standards for hiring approvals.
• Ensure overall guest satisfaction.

What we expect from you:

• Bring your best every day
• Put our guests first
• Strive to exceed expectations in all you do

What you can expect from us:

• Best-in-class training and career development
• Supportive and engaged team
• Fast paced fun environment

Salary: is announced during the interview

How to apply?

Please send your resume with the subject ‘Food and Beverage Director”.