Food & Beverage Supervisor
vakansiya — 2024

Responsibilities:

• Maintain knowledge and ensure compliance with departmental policies and standard service procedures.
• Supervise efficient upkeep of tools through proper usage of equipment and devices.
• Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.
• Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.
• Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits.
• Assist all room service staff members to work properly and provide maximum facilities to guests to outlet.
• Monitor all phone calls to room service department to ensure timely resolution for same.
• Facilitate procedures to take orders from visitors in systematic way and ensure compliance to all regulations and standards of department.
• Monitor bar set-up maintenance programs, check buffet/reception tables and coffee breaks process plus initiate plans to enhance beauty of hotels.
• Coordinate with various departments and ensure staff set up and supply remain according to departmental standards.
• Prepare documents and maintain adherence to departmental standards.
• Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.
• Overhaul and monitor archives plus check price list of food and drinks inclusive and analyze on food and drinks.
• Inspect food and beverage product preparation programs and maintain goodwill of company.

Requirement:

• Minimum 1 year work experience as food & beverage supervisor;
• Track record of providing exceptional customer service
• Good communication skills in English, Azerbaijani  and Russian
• Flexibility to work various shifts;
• A polite, engaging personality;
• Hospitality background is an asset.