Front Office Manager
vakansiya — 2024

Responsibility:

• Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
• Ensure rooms are clean and available to guests in a timely and efficient manner
• Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
• Oversee and conduct room inspections
• Recruit, interview and train team members

Requirement:

• Reliable, punctual, professional approach to work
• A genuine desire to assist our guests
• High attention to details
• A highly motivated and flexible team player with the ability to multi-task
• Ability to work at a fast pace
• High level of customer service & guest relations
• Able to use initiative & work proactively
• At least 2-3 years relevant experience in the similar role
• Excellent communication skills
• Ability to solve problem, flexible and proactive
• Able to operate effectively in a team and work independently
• Excellent knowledge of housekeeping services, including a solid understand of effective cleaning methods, equipment, chemical use and manual handling techniques.

E-mail: HA1L0-HR@accor.com