İncoming Manager
vakansiya — 2024

Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

• To procure best deals with suppliers of ground services and hotels that meets individual market requirements.
• To continuously source new businesses and service new business from existing and new market.
• To oversee and manage the operational activities to support and provide an efficient service delivery for guests.
• Responsible for inbound activities (excursions, MICE and hotel reservations, transfers, visas etc..)
• Plan strategies to increase sales and achieve the set targets.
• Produce monthly reports / updates.
• Generate sales from all selected markets and achieve set targets.
• Responsible to maintain inventory and the infrastructure.
• Create and introduce new packages.
• Maintain good relationship with all the local hoteliers and suppliers and clients.
• Responsible for marketing inbound products locally and international.
• Handle customer complaints, dealing with customer enquiries and aiming to meet their expectations.
• To ensure regular contact with clients and provide timely and efficient responses to all customer queries.

Qualifications:

• Computer literate in Microsoft Window applications and relevant computer applications required
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong team player who can work independently in a fast-paced environment
• Previous tourism related experience

Mənbə: JobSearch.az