Qualifications and Education Requirements:
- Minimum 5 years’ experience in related field within Operations manager.
- Ability to work independently and handle multiple projects.
- MS’s and/or BA diploma in Business administration, finance, economy or equivalent.
- Excellent organizational, analytical, customer service and time management skills.
- Knowledge of HSE safety guidelines and practices.
- Knowledge and proficient implementation skills in software tools such as Microsoft Office and other database applications specifically in MS Excel.
Duties and Responsibilities:
- Strategically plan and manage logistics, warehouse, transportation and customer services
- Direct, optimize and coordinate full order cycle
- Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
- Arrange warehouse, catalog goods, plan routes and process shipments
- Resolve any arising problems or complaints
- Supervise, coach and train warehouse workforce
- Meet cost, productivity, accuracy and timeliness targets.
- Maintain metrics and analyze data to assess performance and implement improvements
- Comply with laws, regulations and ISO requirements
- Planning and managing logistics, warehouse, transportation and customer services
- Arrange daily operational workshops, necessary induction and instruction meetings with subordinates.
Preferred Skills:
- Experience in logistics operations will be considered as advantage.
- Good team skills to be able to work with others.
- Multitasking ability.
- Excellent verbal, written, interpersonal and negotiation skills are required for effective interface with all internal and external contacts.
- 3PL provider, warehouse / logistics operations within FMCG industry will be for advantage.
Additional Notes:
- Ability to work under operational pressure, build supportive team. Knowledge of cross docking and entire warehouse operations.
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