Operations Supervisor
vakansiya — 2024

Blue Planet Distribution LLC is a privately owned Azerbaijan retail company headquartered in Baku with primary divisions focused in the areas of sports and luxury retail. It was founded in 2014.

Blue Planet Distribution LLC holds the master franchise licenses for sport brands as GO SPORT and COURIR, and global brands as SKECHERS and Nike for the territory of the Republic of Azerbaijan.

In the area of Luxury retail Blue Planet Distribution LLC holds the master franchise licenses of Brunello Cuccinelli, Dolce and Gabbana, Tom Ford Man, Celine, Valentino, Bvlgari and Tiffany &Co.

We invite experienced candidates to fill the position of Operations Supervisor:

Job description:

• Oversee professional activity of store people: this can involve advising staff, managing disciplinary and attendance providing regular performance reviews, training new staff members, and scheduling shifts.
• Ensure that each store is well informed about company’s policy and procedures, which are precisely followed up
• Ensure that all required store operations reports are properly filled and on time by each department
• To check weekly/monthly staff rotas in each store, including stock and cleaning
• Participate in conflict management within the store’s staff as well as with the customers
• Participate in daily briefings as well as weekly meetings with store management to learn all problems occurred and assist in solving
• Overseeing the “total look “of each store in terms of cleaning (windows, flooring/moping, mirrors, furniture, back offices, kitchens, etc)
• Daily, weekly and monthly reports to Operation Manager
• Implementation of reports;
• To create procedures and processes for store staff ensuring standards of excellence and driving customer satisfaction
• Optimization of store managers works
• Ensure adherence to health and safety and security

Requirements:

• 2+ years of experience in function;
• Good organization and coordination
• Ability to lead, manage and develop others
• Exceptional interpersonal skills
• Proactive, flexible and adaptable
• Deal effectively with customer and staff issues
• A confident communicator with excellent organizational and problem-solving skills and a real ‘can do’ attitude

Please send your CV to: hr@blueplanet.az and indicate the name of the position you are applying for in the subject line of the email. CVs should be sent by the February 20, 2021.