Job Title – PMER officer
Organizational Unit – Azerbaijan Red Crescent (AzRC), Information and PR Department
Duty Station – Baku, with possible field visits
Immediate Supervisor’s Title – Head of Information and PR Department
Technical Manager’s Title – Deputy Secretary General
Duration – 1 August 2021-31 May 2022, with possible extension
Organizational context (where the job is located in the Organization)
The Azerbaijan Red Crescent Society (AzRC), established in 1920, is an auxiliary organization to public authorities which carries out its humanitarian activities towards reducing the vulnerability of people in need through its network composed of Headquarters, the Nakhichevan Autonomous Republic Committee, 85 local and field branches, which are united in eight regions, relying on strong links with governmental agencies, local and international organisations. The AzRC has about 355,000 members, 22,266 registered local volunteers countrywide with 5,976 volunteers being actively involved in the AzRC activities. The AzRC has a robust legal base supported by the Law on Recognition of Azerbaijan Red Crescent Society, Law on Protection of Emblem, and relevant governmental decrees.
The AzRC is seeking a Planning, Monitoring, Evaluation and Reporting (PMER) professional with skills and ability to engage with major donors, like corporate and institutional sector donors, to support the National Society as needed.
Job purpose
The PMER Officer is responsible for setting up a PMER framework for the NS and for developing and ensuring quality PMER systems and processes and for the effective delivery of these. This role provides direct technical advice and guidance to operational leadership and to technical programme managers in all areas of PMER – planning, monitoring, evaluation/review, reporting, learning and accountability. The Officer will also be responsible for strengthening PMER capacity of the NS and ensuring core competencies in PMER. The PMER Officer will ensure PMER is central to operational strategy and delivery and that PMER standards and deadlines are adhered to in the operation, to support quality programming, accountability and learning. Where possible engagement with Major donors, especially as far as building and maintaining relations, developing proposals are concerned, will be an integral part of the job.
Job duties and responsibilities:
- Planning
- Lead and guide the AzRC planning process to develop quality plans for the operations, ensuring engagement and compliance from all management, technical and support teams to a results-based and adaptive process.
- Ensure compliance with IFRC standards for planning
- Set up systems and guidance to support the development of quality plans.
- Provide technical advice and support to the leadership and staff to ensure quality plans (e.g. design of the Logframe and indicators) and support the coordination of the plans from the different departments/branches to bring together a coherent and high-quality Plan of action.
- In addition to the existing results-based management approach to planning, promote an adaptive management approach to planning, working closely with Information Management (IM) colleagues to ensure that feedback and lessons learned inform the evolution of the operational response.
- Ensure that PMER is well represented and supported in the operational planning and budgeting and in operational management.
- Verify that monitoring and evaluation activities are incorporated into the plan and budget and plan for their implementation of the relevant monitoring systems and
- porting deadlines from the outset.
- Maintain good communication and liaise with technical / operational counterparts to ensure that plans are informed by accurate and relevant information.
- Monitoring
- Support the development and implementation of a M&E plan for the operation, including outlining data sources, collection methods (quantitative and qualitative methods), frequency, and audience.
- Design and establish system(s) to collect reliable and timely monitoring data that captures the operation’s implementation and informs operational management and quality programming.
- Assist with the development and implementation of monitoring tools and activities to capture and provide reliable and timely monitoring data to inform quality programming.
- Work closely with IM and Community Engagement and Accountability (CEA) colleagues to ensure that planned monitoring is well informed by available information / data and engages with and reflects the voice of the affected population.
- Undertake field monitoring visits together with the NS staff.
- Support or prepare analysis of monitoring, through reports, data visualization and ensure it is evidence based, user-friendly and accessible for those managing the operation, to inform decision-making.
- Coordinate with external actors to maximize coordination and collaboration around data collection, to benefit from secondary data and reduce duplication and the negative impact of assessment fatigue.
- Evaluation / Review
- Prepare, design and implement any necessary surveys, such as baseline surveys, reviews, evaluations or lesson learning exercises or other relevant studies, in response to operational requirements.
- Participate in any internal reviews of operational progress, including lesson learning reviews
- Verify all review or evaluation work is evidence based and considers the outcomes, as well as the outputs of the response, to ensure that this informs future operational decision-making and quality programming.
- Reporting
- Establish and manage a reporting timetable and deadlines for the operation and monitor this timetable to ensure all agreed deadlines have been met.
- Manage efficient and effective quality control and delivery of reporting on the operation (e.g. Ops Updates, situation reports, information bulletins, and other relevant reports) and ensure all reports are clear, accurate and informative.
- Ensure that all reporting on the operation is compliant with the donor’s standards and formats.
- Collaborate with technical and support managers, particularly finance, to ensure compatibility between narrative and financial information in all reports and for any pledge-based reporting.
- Support the efficient and effective delivery of emergency reporting on the operation (including ops updates, situation reports, information bulletins, facts & figures or other relevant reports).
- Maintain good communications with technical / operational counterparts and NS staff and volunteers to ensure reports are informed by accurate and relevant information.
- Collaborate with technical and support managers, including finance, to ensure compatibility between narrative and financial information in all reports and for any pledge-based reporting.
- Accountability
- Ensure the accountability focus of all PMER work across the operation
- Promote a culture of accountability with management
- Manage the evidence-base of monitoring and evaluation work on the operation, to inform accountability to donors and partners
- Learning
- Ensure that learning from all monitoring, reviews or evaluations in accessible and relevant, and can be used to inform operational decision-making and the direction of he operation
- Set up systems and forums for capturing and sharing operational learning
- Duties applicable to all staff
- Actively work towards the achievement of the AzRC goals
- Abide by and work in accordance with the Red Cross and Red Crescent principles
- Perform any other work related duties and responsibilities that may be assigned by the line manager
Position Requirements:
- Education
- Graduate degree in a relevant humanitarian or Social Sciences, ideally studies relating to data management, statistics etc.
- Post-graduate qualification in a PMER or related field
- Experience
- 2-3 years’ experience working for the RCRC Movement or civil society sector
- 2-3 years’ experience working in PMER
- Experience working in an emergency response context
- Background in data collection, management, analysis and presentation methods and tools, and ability to set up systems and procedures for reliable data collection and management
- Demonstrable track record of managing a high value programme for an NGO or a CSR programme for a corporation
- Knowledge and Skills
- Skills in supporting organizational learning, accountability and performance
- Strong analytical and written skills, including report writing and presentation skills
- Strong skills in designing and using PMER concepts, tools, and best practices
- Knowledge of results-based or adaptive management systems and processes
- Knowledge and skills around results-based planning (logframe) and setting up robust planning systems for complex programmes
- Kowledge of assessment, survey and monitoring methodologies and experience implementing them
- Knowledge of evaluation and review for disaster response or recovery work
- Knowledge of how to develop and write funding proposals, corporate applications and reports
- Excellent verbal and written communication skills
- Excellent computer skills (Microsoft Outlook, Word, Excel, Power Point, Adobe etc.) –
- Basic understanding of humanitarian operations as well as gender, protection, social or human vulnerability issues.
- Inter-personal skills and cultural sensitivity.
- Ability to handle complex tasks independently.
- Competence to work in a stressful environment.
- Ability to prioritize and achieve results through collaboration.
- Extremely strong time management and organizational skills with very close attention to details.
- Languages
- Fluently spoken and written Azeri
- Fluently spoken and written English
- Good command Russian language
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