Quality Assurance Specialist /Lead
vakansiya — 2024

Hydroserv Group is a well-known and established market leader in ‘Fluid Engineering’ design, applications and solutions for the Oil and Gas industry founded by Mr.Kevin.J.Roberts in 1998. Our ongoing efforts driven by the continued and growing support of our valued customers and suppliers has guaranteed our involvement in maintenance and turn-key projects alike as both a reliable and successful service company in Baku, Azerbaijan and various locations throughout Kazakhstan.

• Hydroserv Group has a well-structured, skilled sales and service setup with the latest equipment and technologies, with over 80 employees. Specialized Engineers and Technicians have in-depth knowledge of the products and services available to our customers -Technical expertise – Highly skilled Work force
• Extensive product, system and market experience
• Customer commitment and focus with specific programs
• Long-term relationships
• Localization – Established regional network
• Integrated approach – Solution provider, not just a reseller

  With ISO 9001:2000 certification from DNV we specialize in design, manufacturing, flushing and refurbishment of hydraulic power systems and associated motion control, handling systems and components in conformance with international quality and safety standards.

Company: Hydroserv Caspian LTd.
Division: Administration
Work graphic: 08.00-17.00
Workplace: 15th km Salyan Highway

Recruiter: Gulshan Aslanova

Quality Assurance Specialist /Lead

• Maintenance and ongoing development of company QMS in accordance with ISO9001, 140001 and 45001 system procedures.
• Drive a Right First Time quality environment
• Act as a catalyst for change and improvement in performance and quality
• Lead internal audits, ensure company audit compliance and organizational readiness for internal or external 3rd party audits.
• Identifying & raising non-conformances or trends within QMS, prepare quality reports and corrective actions / improvement measures
• Managing multiple QMS projects to achieve QMS objectives
• Responsible for reviewing customer quality and regulatory requirements and developing appropriate quality plans or interface documents.
• Complete customer quality questionnaires required for tendering or bidding purposes.
• Prepare quality objectives with management team to improve business efficiency and performance.
• Work effectively across the business to identify and solve QMS issues
• Manage all customer and internal requests related to quality in a timely and efficient manner
• Compliance of all activities by developing, implementing, maintaining and continuously improving quality standards and systems to ensure that all applicable company
• erations and processes conform to company procedures.
• repare and present quality system metrics (e.g. complaint metrics, change control metrics etc.) to Senior Management on a monthly basis
•  Collate, review and interpret data from the QMS to support the action and closure of non-compliance issues, thereby supporting continuous improvement of the QMS
• Regulatory Compliance Management
• ustomer Complaint Resolution, act promptly and effectively upon receipt of customer complaints
• To identify the root cause of customer complaint, develop and implement corrective action plans
• To liaise with customers providing details of customer complaint progress and resolution
• check the effectiveness of implemented corrective/preventative actions
• To maintain/develop all necessary QMS processes and documentation to ensure effective implementation and monitoring of quality standards in accordance with company or customer requirements
• To provide training and coaching to company personnel relating to QMS system procedures policies as well as customer expectations with regards to quality.
• Review external standards on a continual basis to capture changes. Implement changes as required to company processes and procedures to ensure compliance and continual improvement.
• Maintain company non- conformance register and close out actions.
• Ensures that incoming orders, components or materials comply with the manufacturer’s quality standards and purchasing requirements
• Develop and monitor continuous improvement programs across all business areas to reduce the number of defects and improve quality
• Determining, negotiating and agreeing on in-house quality procedures, standards and specifications
• Assess customer quality requirements and ensuring that these are met
• Setting and agreeing customer service standards and quality performance measures with all areas of operations.
• Ensure personal adherence to company health and safety policies and procedures as well as statutory obligations.
• Provide guidance for any company product or service development procedures to ensure compliance with the relevant ISO or equivalent quality standards
• Ensure that company manufacturing processes comply with national and international standards
• Solicit feedback from customers to assess whether their quality requirements and customer service needs are being met
• Participate in or lead supplier audits

ABILITY:

• Time management skills
• Excellent problem solving skills.
• Able to read and write and communicate in Azerbaijani and English languages
• Good communication, interpersonal and customer service skills
• Ability to work under pressure
• Establish and maintain effective working relationships with colleagues and customers
• Coordinate work assignments with other sections, divisions or departments;
• Follow and apply written and oral work instructions.
• Adapt successfully to changing situations & environments
• Keep logs of work and report on issue
• Confidence.
• Excellent technical skills.
• Good numerical skills and an understanding of statistics.
• Leadership skills.
• Planning and organizational skills.
• Communication and interpersonal skills.
• Problem-solving skills.
• Team working skills.
• Expert working knowledge and understanding of Quality Management Systems, and operational processes.
• Proficient in MS Office, Visio, Power point,
•  depth understanding of international quality standards

MINIMUM QUALIFICATION

• 5 + years’ experience as a Quality Assurance Specialist or Quality Assurance Lead with relevant experience in the Oil & Gas sector.
• ISO 9001:2015, 14001 & OHSAS 1800 Internal Audit training
• CQI/ICRA Practioner certification
• IOSH / NEBOSH Certification

PREFFERED

• 10+ year Experience as a Quality Manager, or Quality Lead in the Oil & Gas sector
• CQI /ICRA Charted Fellow Certification
• Six Sigma
• ISO 45001 training / transition from OHSAS 18001

Salary will be determined based on interview and experience of the candidate.

Deadline to apply: 31/03/2020

To apply please send to hrbaku@hydroserv.az indicating “Quality Assurance Specialist /Lead ” in a subject field