Receptionist
vakansiya — 2024

Job purpose

Serves visitors by warm greeting, welcoming, and directing them appropriately. To handle the flow of people through the registration procedure and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.

Duties and responsibilities:

• Make the required spa, sports hall, tennis and squash appointments as requested, reconfirm and reschedule as needed.
• Make full tour around the club including description of fitness classes, promotions and prices. Direct visitors to the appropriate staff or meeting location.
• Obtain telephone directories and maintain them in proper and timely manner.
• Responsible for the client database TNG HRS filing system;
• Maintain and update database filing system on a regular basis;
• Receive cash and credit card payment, provide client with receipt is a must.
• Ensure that all forms and letters are correctly filed.
• Responsible for the preparation of corresponding TNG reports;
• Ensure all necessary office supplies are in stock at all times;

Qualifications:

• High school diploma generally required
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software application
• Knowledge of customer service principles and practices
• Strong written and verbal Azeri, English and Russian.
• Communication and customer skills
• Professional personal presentation
• Information management
• Organizing and planning
• Initiative
• Reliability
• Stress tolerance
• Attention to detail
• Minimum 1 year experience

Working conditions

• Reception has rotation shift during the week with two days off. The shifts are 07:00-16:00,10:00-19:00, 12:00-21:00, 13:30-22:30 for both genders, and 22:00-07:00 only for male.

Physical requirements

• Receptionist welcoming and serving clients when standing only. Girls stand in shoes with hills.
• The CVs have to be sent to info@theclub.az email address with mentioning the position name in subject line.