One of our subcompanies – (Kids hair salon) is looking for Receptionist-Administrator.
Reports to: Salon Administrator
Job Description:
- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival;
- Book and confirm appointments via phone and email;
- Process transactions (cash and credit cards) and issue receipts;
- Offer beverages and chat with clients who are in the waiting area;
- Welcome walk-ins, answer questions about services and schedule appointments based on availability;
- Inform clients about new services and discounts;
- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards);
- Update client records with contact and billing details, appointments and services offered;
- Manage our call center;
- Maintain a tidy reception area;
- Order business cards, brochures and stationery as needed;
Skills:
- Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
- Hands-on experience with office equipment, like printers and POS systems
- Familiarity with processing transactions
- Excellent communication abilities (verbal, phone and email) with a customer service attitude
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
- Excellent communication on Azerbaijani and Russian languages (English is preferable)
- Knowledge of Microsoft Office programs (mainly Excel)
Interested nominees, please submit your CVs to e-mail.
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