Restaurant Manager
vakansiya — 2024

Reports to: Group Director of Operations

Our group is the largest chain of restaurants in Azerbaijan, which includes local, Pan Asian, European, Mexican, Arabic, and Indian cuisines, as well as Baku branches of world brands such as Hard Rock Café and Big Chefs.

What are expected from the candidate:

• Give work-related instructions to food and beverage staff in order to ensure quality service to guests;
• Develop and implement training programs for staff on internal service standards of the restaurant;
• Monitor work efficiency and consistency of services and provide ongoing support;
• Ensure that the catering department is effectively managed according to the established initial project;
• Monitor guest satisfaction and responds to guest feedback and complaint to ensure compliance with Guest Satisfaction and Complaint Handling Procedures;
• Participate in monthly counts for the department, is responsible for them when discrepancies or deficiencies are detected;
• Participate in the development of the annual operating budget to determine the planned income and expenses of the catering department, the operated equipment;
• Make suggestions to the Group Operations Director on the necessary improvements related to updating the standard work procedures of the catering department or making any additions to them or deleting any parts;
• Participate in the process of evaluating the performance of employees, determine directions for their development.

What qualifications the candidate need to possess:

• 5 years of international restaurant experience as a managerial role;
• BSc degree in HORECA, tourism or relevant field;
• Training delivery experience;
• Understanding of P&L; actual financial management skills;
• Fluency in Azerbaijani and English are must, multiple language abilities are desirable;
• High level of business acumen and common sense;
• Strong leadership and interpersonal skills.

What successful candidate gets:

• Competitive base salary.
• Opportunity to work in an international and diverse team;
• Becomes a part of Pasha Group;
• Medical insurance;
• Remarkable Saffron discounts in more than 30 best restaurants;

Please note that position is open for candidates possessing Azerbaijani citizenship only.

Please indicate the name of the position you are applying for in the subject line of the application email.

Otherwise the candidacy will not be considered in the review process of the applications collected.

Only shortlisted candidates will be invited to the further stages of the recruitment process.

Deadline for applications – September 1, 2022.