Responsibility:
- To maintain and exceed the hotel’s revenue goals as outlined in the Business Plan within the allocated market segments.
- To conduct on-going research on customers’ requirements and provide feedback.
- To maintain the necessary level of sales activity through the sales organization, both by call and one-on-one with clients, and both in the hotel and outside it to offer a service of the hotel.
- To maintain an accurate and updated self-accounts Database.
- To follow up timely on all requests and calls.
- To organize familiarization tours of the hotel.
- To maintain an accurate and updated the Hotel Database accounts.
- To maintain competitors and market conditions awareness and provide feedback
- To promote and maintain the hotel’s pricing guidelines.
- To respond to customers’ requests and work with customers to promptly answer all problems and complaints. To provide courteous and responsive assistance to the clients to ensure superior customer service.
- To achieve and maintain a complete product knowledge.
- To attend Trade shows locally and internationally when requested.
- To maintain the confidentiality of the information directly related to the hotel’s activities and will not divulge such information outside the hotel.
- To submit a weekly Sales activity report to the Deputy Director of Sales & Marketing.
Requirements:
- Work experience: 1-2 years’ experience in similar position
- Completed Bachelor Degree, (preferably with the major in the hospitality industry)
- Fluent Azerbaijani, Russian, English languages
- Ability to analyze and manage multiple tasks
- Good written and verbal communication, proficiency in Office programs and Opera PMS
If you are interested, please, send over your resume with mentioning “Sales coordinator” in the subject line.
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