Key responsibilities:
- Coordinates and performs guest arrival, departure and cashiering tasks in accordance with hotel standards;
- Greet all guests who enter the Spa in a warm and welcoming manner;
- Updates guest profiles, preferences and appointments in TNG;
- Provides individual assistance and accurate information in an effective and timely manner;
- Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction;
- Possesses a high degree of product knowledge for both treatments and retail;
- Stays informed of events in the resort and intuitively recommends and effectively up sells resort facilities in a personalized manner;
- Handles unexpected situations and emergencies in a composed and intelligent manner and in accordance with hotel policies and procedures;
- Quality check by asking guest’s feedback;
Requirements:
- Minimum of 3 years of a relevant experience in SPA
- High level of written and verbal business Azeri, Russian and English
- High level of social and interpersonal skills
- Highly developed organizational skills
Benefits:
- Chance of co-working with well experienced team from worldwide famous hotel brands;
- Opportunity to participate in training & development programs;
- Maximum discount opportunities at hotels & other respective properties;
- Career opportunities in different industrial enterprises under PMD Group management;
- Medical insurance;
- Duty meal;
- Shared accommodation;
- Staff shuttle bus;
- Mobile phone and corporate number;
- Employer: Chenot Palace Hotel (Managed by PMD Hospitality LLC)
- “Chenot Palace Hotel ” is currently looking for experienced candidates to fill the role of SPA coordinator!
Interested candidates are requested to submit their CV to hr@chenotpalacegabala.com by specifying the Job Title in the subject line.
Only shortlisted candidates will be contacted.
The deadline for application is July 15, 2021.
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