Key responsibilities:
- Collaborate closely with LOS Venue Ticketing Manager
- Main contact for stadium counterparts
- Liaise between ticketing staff, the host city, the stadium operators and the football clubs involved in the stadium operations
- Conduct training of the stadium volunteers
- Prepare the documentation used for the training of the stadium volunteers
- Monitor the activity of the volunteers and report any issue to the LOS Volunteer Manager
- Ensure proper implementation of the ticketing operations within the stadium including seat checks, signage, preparation of ticketing stadium locations
- Implement mobile ticketing operations as required
- Implement match day operations in accordance with the ticketing operations plan
- Supervise match day stadium preparations
- Staff planning for match day stadium operations
- Support with safety and security, spectators and access control services
- Troubleshoot ticketing-related problems as they arise
- Provide customer service for ticketing matters at the venue if required
- Daily report to the LOS Venue Ticketing Manager
- Prepare report post-tournament
Must have requirements
- Experience of 1-2 years in stadium operations
- Full professional proficiency in English (both oral and written)
- Organized, accuracy and resistant to stress, team player
- Good team management and communication skills
- Available to work on the weekends and outside the office hours
Additional requirements
- University degree
- Experience in major international sports event or stadium operations as a plus
- Communication proficiency in the local language of the venue considered as a big asset, good knowledge of other languages is a plus
If your candidacy meets the above requirements, please send your CV to hr@baku2020.az, indicating the name of the position.