We are currently seeking additional support member to join our team.
The ideal and successful candidate will be a problem-solver who takes pride in their work and has a genuine love for helping others.
The ideal and successful candidate will be a problem-solver who takes pride in their work and has a genuine love for helping others.
Responsibilities:
- Responding to customer inquiries and providing timely and accurate solutions
- Troubleshooting technical issues related to our Booknetic plugin
- Investigating and resolving customer complaints
- Collaborating with other team members to improve the product and customer experience
- Keeping up-to-date with industry trends and updates related to our product
Requirements:
- Strong written communication skills in English
- Previous experience in a customer support role (Optional)
- Experience with WordPress and/or other web development technologies
- Good problem-solving skills and ability to think on their feet
- Ability to work independently as well as part of a team
- Passion for providing excellent customer service
- Availability to work flexible hours, including weekends and holidays
Benefits:
- Salary of 800 AZN
- 6-day work week: 5 days in the office, 1 day remote
- Working hours between 10:00 – 19:00 with a 2-hour lunch break from 13:00-15:00
- Opportunity to work on an exciting and challenging system
- Collaborative and supportive work environment.
If you are interested in joining our team and feel that you meet the requirements listed above, please send your resume and a cover letter explaining why you would be a good fit for this position to hr@fs-code.com
We look forward to hearing from you!
Oxşar vakansiya siyahısı:
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