Technical Support Coordinator
vakansiya — 2024

Job Responsibilities:

• Control and coordinate the Technical Support system with assigning the raised tickets to relative technicians;
• Responsible for following up the problems directed through Technical Support to be rectified on shortest time;
• Preparing required reports on pending/open tickets, construction related reports, and follow-ups;
• Responsible for checking the schedule of preventive maintenance services and scheduled repairing works;
• Assist Construction management on overseeing of installation, inspections, repairs, troubleshooting, and daily maintenance of buildings, infrastructures, and facility equipment;
• Assists in cost, budget preparation related to Construction;
• Based on established work processes, review, log, distribute, and file project documents, work orders, submittals, communication, and other document types in accordance with procedures and guidelines;
• May assist in processing supplier submittal documents including coordinating their review and return;
• Assist construction personnel by providing general and technical support;
• Assembles and compiles data to assist in process development;
• May prepare routine or preformatted documents, using standard word processing, spreadsheet, or other office software, as needed, to support work activities;
• Responsible for maintaining electronic and record hard copy files of projects such as engineering, procurement and supplier documents, manuals and procedures, cmmunications or any other materials;
• Perform related duties as required.

Required Qualifications:

• Bachelor’s degree;
• Knowledge of document control and associated work processes;
• Function well in a fast-paced environment and deal with pressure in a professional manner;
• Good oral and written communication skills in Azerbaijani and English-
• Good organizational skills;
• Construction related background is preferred;
• Excellent working knowledge of computer applications (advanced skills in Microsoft Suites, especially in Excel).

Please, send your CV/Resume to hr2@azerbaijansupermarket.com with “Technical Support Coordinator ” subject.