Ticketing Access Control Manager
vakansiya — 2024

Key responsibilities:

• Close collaboration with LOS Venue Ticketing Manager
• Close cooperation with access control system provider to ensure the functionality of the access control system on match day
• Main contact for all access control related matters
• Develop strong relationships with the on-site venue teams to enhance the implementation process
• Conduct training of the access control volunteers
• Prepare the documentation used for the training of the access control volunteers
• Monitor the activity of the volunteers and report any issue to the volunteer manager
• Coordinate the implementation of the access control solution
• Implement a testing schedule and plan for the technical integration and match day operations
  Facilitate the alignment of all communication between UEFA, 3rd party providers and stadium counterparts
• Align the data within the ticketing system to ensure a smooth and accurate data exchange between UEFA and 3rd part providers
• Troubleshoot problems related to the Access control
• Daily report to the LOS Venue Ticketing Manager and liaison with UEFA HQ
• Provide post-match and post tournament report

Must have requirements

• IT/programming/data analyst experience
• Experience in major international sports event or stadium operations as a plus
• Full professional proficiency in English (both oral and written)
• Organized, accuracy and resistant to stress, team player
• Interest in new technical developments
• Good knowledge of mobile devices
• Available to work on the weekends and outside the office hours

Additional requirements

• University degree preferable in IT or Telecommunication
• Communication proficiency in the local language of the venue considered as a big asset, good knowledge of other languages is a plus
• Problem solving attitude
• Good network within football market, especially within access control area
• Experience of working with volunteers

If your candidacy meets the above requirements, please send your CV to hr@baku2020.az, indicating the name of the position.